Compliance status
We firmly believe that the internet should be available and accessible
to anyone, and are committed to providing a website that is accessible to the
widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web
Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at
the AA level. These guidelines explain how to make web content accessible to people
with a wide array of disabilities. Complying with those guidelines helps us ensure
that the website is accessible to all people: blind people, people with motor impairments,
visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible
as possible at all times. We utilize an accessibility interface that allows persons
with specific disabilities to adjust the website’s UI (user interface) and
design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background
and optimizes its accessibility level constantly. This application remediates the
website’s HTML, adapts Its functionality and behavior for screen-readers used
by the blind users, and for keyboard functions used by individuals with motor impairments.
If you wish to contact the website's owner please use the following email
accessibility@mymemberinfo.com.
Screen-reader and keyboard navigation
Our website implements the ARIA attributes (Accessible Rich Internet Applications)
technique, alongside various different behavioral changes, to ensure blind users
visiting with screen-readers are able to read, comprehend, and enjoy the website’s
functions. As soon as a user with a screen-reader enters your site, they immediately
receive a prompt to enter the Screen-Reader Profile so they can browse and operate
your site effectively. Here’s how our website covers some of the most important
screen-reader requirements, alongside console screenshots of code examples:
- Screen-reader optimization: we run a background process that
learns the website’s components from top to bottom, to ensure ongoing compliance
even when updating the website. In this process, we provide screen-readers with
meaningful data using the ARIA set of attributes. For example, we provide accurate
form labels; descriptions for actionable icons (social media icons, search icons,
cart icons, etc.); validation guidance for form inputs; element roles such as buttons,
menus, modal dialogues (popups), and others.
Additionally, the background process scans all of the website’s images and
provides an accurate and meaningful image-object-recognition-based description as
an ALT (alternate text) tag for images that are not described. It will also extract
texts that are embedded within the image, using an OCR (optical character recognition)
technology. To turn on screen-reader adjustments at any time, users need only to
press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements
to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS
and NVDA.
- Keyboard navigation optimization: The background process also adjusts
the website’s HTML, and adds various behaviors using JavaScript code to make
the website operable by the keyboard. This includes the ability to navigate the
website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys,
close them with Esc, trigger buttons and links using the Enter key, navigate between
radio and checkbox elements using the arrow keys, and fill them in with the Spacebar
or Enter key.
Additionally, keyboard users will find quick-navigation and content-skip menus,
available at any time by clicking Alt+1, or as the first elements of the site while
navigating with the keyboard. The background process also handles triggered popups
by moving the keyboard focus towards them as soon as they appear, and not allow
the focus drift outside of it.
Users can also use shortcuts such as “M” (menus), “H” (headings),
“F” (forms), “B” (buttons), and “G” (graphics)
to jump to specific elements.
Disability profiles supported in our website
- Epilepsy Safe Profile: this profile enables people with epilepsy
to use the website safely by eliminating the risk of seizures that result from flashing
or blinking animations and risky color combinations.
- Visually Impaired Profile: this profile adjusts the website so
that it is accessible to the majority of visual impairments such as Degrading Eyesight,
Tunnel Vision, Cataract, Glaucoma, and others.
- Cognitive Disability Profile: this profile provides various
assistive features to help users with cognitive disabilities such as Autism, Dyslexia,
CVA, and others, to focus on the essential elements more easily.
- ADHD Friendly Profile: this profile significantly reduces distractions
and noise, to help people with ADHD and Neurodevelopmental disorders browse, read,
and focus on the essential elements more easily.
- Blind Users Profile (Screen-readers): this profile adjusts
the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver,
and TalkBack. A screen-reader is installed on the blind user’s computer, and
this site is compatible with it.
- Keyboard Navigation Profile (Motor-Impaired): this profile
enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab,
and the Enter keys. Users can also use shortcuts such as “M” (menus),
“H” (headings), “F” (forms), “B” (buttons),
and “G” (graphics) to jump to specific elements.
Additional UI, design, and readability adjustments
- Font adjustments – users, can increase and
decrease its size, change its family (type), adjust the spacing, alignment,
line height, and more.
- Color adjustments – users can select various color contrast
profiles such as light, dark, inverted, and monochrome. Additionally, users can
swap color schemes of titles, texts, and backgrounds, with over 7
different coloring options.
- Animations – epileptic users can stop all running animations
with the click of a button. Animations controlled by the interface include videos,
GIFs, and CSS flashing transitions.
- Content highlighting – users can choose to emphasize
important elements such as links and titles. They can also choose to highlight focused
or hovered elements only.
- Audio muting – users with hearing devices may experience
headaches or other issues due to automatic audio playing. This option lets users
mute the entire website instantly.
- Cognitive disorders – we utilize a search engine
that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders
to decipher meanings of phrases, initials, slang, and others.
- Additional functions – we provide users the option
to change cursor color and size, use a printing mode, enable a virtual keyboard,
and many other functions.
Browser and assistive technology compatibility
We aim to support the widest array of browsers and assistive technologies as possible,
so our users can choose the best fitting tools for them, with as few limitations
as possible. Therefore, we have worked very hard to be able to support all major
systems that comprise over 95% of the user market share including Google Chrome,
Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers),
both for Windows and for MAC users.
Notes, comments, and feedback
Despite our very best efforts to allow anybody to adjust the website to their needs,
there may still be pages or sections that are not fully accessible, are in the process
of becoming accessible, or are lacking an adequate technological solution to make
them accessible. Still, we are continually improving our accessibility, adding,
updating and improving its options and features, and developing and adopting new
technologies. All this is meant to reach the optimal level of accessibility, following
technological advancements. If you wish to contact the website's owner please use
the following email accessibility@mymemberinfo.com
or call (561)725-0001.
THIS IS NOT HEALTH INSURANCE AND IS NOT INTENDED AS A SUBSTITUTE FOR INSURANCE